Delivery Policy: Delivery is available with orders of 10 people or more. The charge depends on the time, distance, and
difficulty of the order. Weekend deliveries are subject to an additional charge for both delivery and additional labor and/or
food costs. For those orders which require that Box Lunches NY provide equipment (chafing dishes, coffee thermoses, insulated bags)
there is a minimum $25 delivery charge and a minimum $25 charge for the retrieval of the equipment. It is our policy to return the
next business day for any equipment. We expect that you will take responsibility for the equipment during this time.
Curb Side Delivery: To save on delivery charges, consider using our curb side delivery service. This service requires
that you bring your office cart or co-workers down to the street to meet our delivery person at the curb. Please call for details!
FREE Curb Side Pickup: To save on all delivery charges, consider using our curb side pickup service. Just call us on
your cell phone then pull up to our loading space which is right outside our door to receive your food!
Tableware/Paper Products: Disposable paper products and serving utensils for most orders are provided at a cost of .75 per person. For menu
items from the Hot Entree menu, Salad Bar menu, and the Taco Bar menu the charge for disposable paper products is $1.25 per person. Tablecloths
are available at a cost of $5 each.
Chafing Racks: Chafing Racks are $10 a set. This includes the metal rack, water pan, and a sterno.
Coffee Service Handling Charges: There is a $5 charge for coffee service regardless of the number of participants. Coffee service is
also subject to a retrieval charge if thermos service is chosen, otherwise we normally use insulated disposable coffee boxes.
Servers: Servers are available for $35 per hour, minimum 3 hours. Servers will be dressed in white shirt with black slacks.
Payment Terms: Box Lunches NY accepts all major credit cards, and Pay Pal. For those companies wishing to
establish a corporate account please call. Once a corporate account has been established the terms are 30 days net.
Tax Exempt Organizations: Box Lunches NY will try to be as accommodating as possible with not-for-profit organizations.
We specialize in working within your budget. Please be prepared to fax or email us your NYS Tax Exempt Certificate
prior to payment.
Cancellation Policy: Orders must be canceled 24 hours in advance to avoid a cancellation fee.
Cancellation fees are 50% of the order's pre-tax total. if you must cancel via email, please make sure you get a reply.
Online Orders: Orders placed online require notice. If we don't confirm your order within 24 hours please call us!